terms and conditions
Order Details:
To initiate your order, please fill out and fax the completed order form to (603) 433-6562.
The order form must include contact information for the person in charge of this promotion at your facility. Please contact us at 1-877-433-1326 if you have any questions.
Artwork:
If you cannot provide usable artwork we will be happy to recreate your logo for you. Our artist fees are $100 per hour and are charged in 15 minute increments. We will provide you with a written quotation for artwork for your approval prior to creating your artwork.
Proofs:
We provide a 2 proof process to ensure that your order is printed accurately.
- Paper-Proof.
- A digital photograph of your physical proof.
If requested we will provide you with the actual physical proof for final approval. We will not process your order until the pre-production paper proof and digital physical proof are approved (signed and dated). Delays in approvals can delay shipment dates.
Shipment:
Healthy Baby Bags are shipped quarterly unless otherwise specified.
All custom imprinted diaper bags will be delivered 90-120 days after receipt of order, deposit and proof approval.
Payment Terms:
Custom diaper bags require a 50% deposit with the balance due net 30. Individual Healthy Baby Bags orders are due net 30 after receipt of the
first of four quarterly shipments. Short Run custom orders are billed net 30.
Fulfillment Programs:
We offer fulfillment for custom bag orders. We will warehouse your annual order quantity and ship to you monthly . We charge a flat yearly fee for storage of $450.00 per 1,000 bags, and shipping to your hospital is not included. Additional fees will be charged for product that remains in our warehouse for longer than a one year period.
Cancellations:
Cancellations will be accepted only if merchandise has not been decorated. Cancellations must be made in writing and received via fax at (603) 433-6562 or email at info@cottonwood-kids.com
